Building CQI Resilience in Your Organization, Team, and Yourself (Non-CE)

Overview

CQI is often a “watchdog” function in organizations, reactive to regulation, infrequently viewed as integral to strategy. Consequently, external threats to services can be doubly concerning for non-direct service functions like CQI, putting CQI staff in survival mode, sometimes just able to do the minimum. Our function is and can be so much more.

The enduring contribution of CQI can be demonstrated by strategically (and consistently) aligning its support function to the position of an organization along a continuum of measurement and data use practices. This alignment can advance strategic and CQI objectives while establishing CQI’s seat at the table. Acting upon “positional awareness” can benefit organizations, programs, as well as individual CQI professionals wanting to cultivate skillsets to grow within their current organization, or to prepare themselves for their next career stage somewhere else. This session will introduce the logic of the measurement and data use continuum, how it has related to the Quality & Evaluation department’s strategic approach at Nexus Family Healing, and how the continuum has broad applicability at multiple levels. Cornerstones of Care will share how it can apply the continuum to its CQI structure and planned evolution. This session is intended to be a discussion of this concept and the presenters welcomes audience reflections and insights.

Objectives

1. Ways to nudge both infrastructure (macro) and projects (micro) along a growth continuum to demonstrate CQI value.
2. CQI department structures that promote growth and benevolent reliance on CQI.
3. Insights on how individuals performing CQI work can position themselves for career growth by developing skills that align with organizational growth needs.
4. Understand the facilitative role that CQI can play in nudging organizational growth.

Registration and CE Information

• This listing is for those not needing CEs.
• Please see the CE version if you need CEs for this event
• The live webinar will be held September 25, 2026, from 11:00pm - 12:30pm
• Once registered, you will be able to access the course site to complete the Zoom registration to receive the link for the webinar.

Presenter: Anita Larson

Anita Larson has worked in quality improvement and evaluation for over 30 years, including her current position as Vice President of Quality & Evaluation at Nexus Family Healing where CQI was recently intentionally restructured to be a more effective and resilient function for the organization.

Paige Webb

Paige Webb is Senior Director of Performance Excellence at Cornerstones of Care, where she leads quality assurance, performance improvement, and data systems. She is focused on building practical PQI structures that connect measurement, organizational learning, and continuous improvement to strengthen services and advance meaningful outcomes.